Do you offer a fitting service?

We offer a complete fitting service.

My living room windows are not the normal size, is this a problem?

Never! All of our products are made to fit perfectly, so we carefully measure each window to make sure it is the right size for you.

Can you help me to choose fabrics for my new curtain?

We have several showrooms in and around London, where you are welcome to visit and see the fabrics and talk to our design team to help you launch your new curtains.

What kind of draperies give privacy to the bedroom?

100% blackout curtains provide maximum comfort by creating a dark sleep-friendly heart atmosphere. They are also ideal for noise reduction.

How do I know which size curtain rod to buy?

You need to measure the width of your window frame from the top to determine the size rod you want to use.

What types of curtains do you offer?

We offer a wide range of curtains including blackout, sheer, thermal, and decorative curtains in various fabrics and designs.

Do you have curtains suitable for bedrooms?

Yes, we have a variety of bedroom curtains including blackout curtains to ensure a good night's sleep.

Can I order custom-sized curtains?

Absolutely, we can customize curtains to fit your exact window measurements.

How do I measure my windows for curtains?

To measure your windows, measure the width of the rod and the length from the top of the rod to your desired length.

Do you offer curtain installation services?

Yes, we offer professional installation services for an additional fee.

What is the average delivery time for curtains?

Delivery times vary, but we typically deliver within 5-10 business days.

Can I track my order?

Yes, once your order is dispatched, we will provide a tracking number.

Do you offer international shipping?

Currently, we only ship within the UK.

What is your return policy for curtains?

We accept returns within 30 days of purchase, provided the curtains are in their original condition.

How do I clean and maintain my curtains?

Most of our curtains are machine washable, but please check the specific care instructions on the label.

Do you sell curtain accessories?

Yes, we sell a variety of accessories including rods, tiebacks, and hooks.

Can I request fabric samples?

Yes, we can send you small fabric samples upon request.

Are your curtains environmentally friendly?

We offer a range of eco-friendly curtains made from sustainable materials.

Are your curtains environmentally friendly?

We offer a range of eco-friendly curtains made from sustainable materials.

Do you have a physical store?

Yes, our showroom is located in London. You can visit us during business hours.

How can I contact customer service?

You can contact us via email, phone, or through our website's contact form.

Do you offer any guarantees or warranties?

We offer a one-year warranty on all our products against manufacturing defects.

Can I cancel or modify my order?

Orders can be modified or cancelled within 24 hours of placement.

Do you offer discounts for bulk orders?

Yes, we offer discounts on bulk orders. Please contact us for more details.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

Do you provide consultations for curtain selection?

Yes, we offer free consultations to help you choose the perfect curtains for your space.

What is the difference between lined and unlined curtains?

Lined curtains have an additional fabric layer for better light control and insulation, while unlined curtains are a single layer and usually lighter.

How can I choose the right color for my curtains?

Consider your room's color scheme and lighting. We also offer consultations to help you choose the perfect color.

Can you help with matching curtains to my existing décor?

Yes, our experts can assist in selecting curtains that complement your existing décor.

Do you offer eco-friendly or organic curtain options?

Yes, we have a range of eco-friendly and organic curtains made from sustainable materials.

What are the benefits of thermal curtains?

Thermal curtains help in insulation, keeping your room warmer in winter and cooler in summer.

Can I get a discount as a first-time buyer?

Yes, we offer a discount for first-time customers. Please check our website for the latest offers.

Are there any child-safe curtain options?

We offer child-safe curtains with cordless designs and other safety features.

How do I choose the right curtain length?

Curtain length depends on your preference and the window's height. Floor-length is a classic choice, while sill-length suits smaller windows.

What fabric options are available for curtains?

We offer various fabrics including cotton, velvet, silk, and synthetics.

Can I order swatches before making a purchase?

Yes, you can order swatches of our fabric options to ensure you make the right choice.

Do you provide guidance on how to hang curtains?

Yes, we provide detailed instructions and offer support if you have any questions.

What's the best way to maintain the color of my curtains?

Avoid direct sunlight and follow the specific washing instructions to maintain color.

Do you offer curtains for office spaces?

Yes, we have a range of options suitable for professional and office environments.

How do I know if I need a curtain liner?

Curtain liners are recommended for light control and protecting the fabric, especially for lighter curtains.

What are your most popular curtain styles?

Our most popular styles include classic drapes, modern eyelets, and traditional pencil pleats.

How often should I replace my curtains?

It depends on the fabric and usage, but generally, curtains can last several years with proper care.

Do you offer seasonal curtain collections?

Yes, we introduce new collections seasonally to reflect the latest trends and colors.

Can I request a home visit for measurements and consultation?

Yes, we offer home visit services for measurements and personalized consultations for a fee.

Are your curtains suitable for high humidity areas like bathrooms?

We have specific curtain materials that are suitable for high humidity areas.

What's the difference between day curtains and night curtains?

Day curtains are usually lighter and allow more light in, while night curtains are heavier and provide more privacy and light control.

Do you offer motorized curtain solutions?

Yes, we provide motorized curtains for convenience and modern home automation systems.

How do I choose curtains for a child's room?

For children's rooms, consider durable, washable fabrics and fun designs. Safety is also a key factor.

Do you have a guide for layering curtains?

Yes, we provide guidance on how to effectively layer different types of curtains for a stylish look.

Can I return custom-made curtains?

Custom-made curtains are made to order and are generally non-returnable unless there is a manufacturing defect.

Do you offer advice on curtain rods and hardware?

Absolutely, we can guide you on the best rods and hardware for your curtain choice and window size.

How do I prevent my curtains from fading?

Limit exposure to direct sunlight and use lined curtains to protect against fading.

Do you have solutions for unusual window shapes?

Yes, we can customize curtains for various window shapes including bay windows, arches, and more.

What should I consider when choosing curtains for a living room?

Consider the room’s decor, the amount of light you want, and the desired privacy level.

Are your curtains easy to install?

Yes, our curtains are designed for easy installation, and we provide clear instructions with each purchase.

Do you offer any sheer curtains for light filtration?

Yes, we have a range of sheer curtains that provide light filtration while maintaining privacy.

Can curtains help with noise reduction?

Certain heavier curtain fabrics can assist in reducing noise from outside.

Do you provide curtain tiebacks or holdbacks?

Yes, we offer a variety of tiebacks and holdbacks to complement your curtain choice.

How do I choose curtains for a kitchen?

For kitchens, consider easy-to-clean fabrics and shorter lengths to keep them away from cooking surfaces.

What is the best way to remove wrinkles from new curtains?

Gentle ironing or steaming can remove wrinkles. Check the fabric care label for specific instructions.

Do you have options for energy-efficient curtains?

Yes, our thermal curtains are designed to be energy-efficient, helping to reduce heating and cooling costs.

Can I get advice on color coordination for my curtains and walls?

Absolutely, our design experts can help you coordinate your curtains with your wall color and room decor.

Are there any current trends in curtain styles I should know about?

We keep up with the latest trends and can guide you on popular styles, colors, and patterns.

How do I clean different types of curtain fabrics?

Cleaning instructions vary; we provide specific care instructions for each type of fabric.

Do you have curtains that can be controlled with a smartphone?

Yes, our motorized curtains can be integrated with smart home systems for smartphone control.

Do you have curtains that can be controlled with a smartphone?

Yes, our motorized curtains can be integrated with smart home systems for smartphone control.

What's the difference between valances and pelmets?

Valances are soft fabric decorations at the top of windows, while pelmets are more structured and often made of wood or fabric-covered board.

Do you offer any UV-protective curtains?

Yes, some of our curtain materials are designed to offer UV protection to prevent fading of furniture and carpets.

Can I purchase gift cards for your store?

Yes, we offer gift cards which can be a perfect gift for housewarmings or renovations.

Do you provide curtain alterations?

We offer alteration services to ensure your curtains fit perfectly in your space.

How can I tell if a curtain is of high quality?

High-quality curtains are determined by fabric, craftsmanship, lining, and finish.

Do you offer any minimalistic curtain designs?

Yes, we have a range of minimalistic designs that suit modern and understated décor styles.

Are curtain consultations free of charge?

Yes, we offer free initial consultations to help you make the best choice for your needs.

What are voile curtains?

Voile curtains are lightweight, sheer fabrics that offer a degree of privacy while allowing light through.

Can I order matching cushions or upholstery fabric?

Yes, we can provide matching cushions or upholstery fabric to complement your curtains.

How do I prevent my curtains from shrinking when washed?

Follow the care label instructions, usually involving washing in cold water and avoiding high heat drying.

Do you have any pet-friendly curtain options?

Yes, we offer durable and easy-to-clean curtains suitable for homes with pets.

Can I get a virtual consultation for my curtain selection?

Yes, we offer virtual consultations for customers who cannot visit our store.

What’s the turnaround time for custom curtain orders?

Custom orders typically take 2-4 weeks, depending on the complexity and fabric availability.

Do you have waterproof curtains for outdoor spaces?

Yes, we offer waterproof and weather-resistant curtains for patios and outdoor areas.

What are the best curtains for a sliding glass door?

For sliding doors, we recommend wide-width curtains or vertical blinds for ease of use and full coverage.

Can I find curtains that match my vintage decor style?

Absolutely, we have a range of curtains including vintage styles to match classic and retro decors.

How do I select curtains for a home theater room?

We suggest blackout curtains to minimize external light and enhance your viewing experience.

Do you offer any hypoallergenic curtain options?

Yes, we have hypoallergenic fabrics that are ideal for those with allergies.

What should I consider when choosing curtains for a bathroom?

Opt for moisture-resistant fabrics and consider privacy and light when selecting bathroom curtains.

Do you have any curtains with artistic or unique patterns?

Yes, we offer a range of curtains with unique patterns and artistic designs.

What's the best curtain choice for a nursery?

For nurseries, choose curtains with blackout features, safe designs without loose cords, and cheerful colors or patterns.

How do I choose curtains for a bay window?

Bay windows may require custom solutions. We can help design curtains that fit perfectly and enhance your bay window's look.

Can curtains help with insulation in the winter?

Yes, heavy fabrics and thermal curtains can significantly improve insulation during colder months.

Do you offer linen curtains?

Yes, we have a variety of linen curtains that offer a light, airy feel and a natural look.

How can I create a luxurious look with curtains?

For a luxurious look, consider rich fabrics like velvet, deep colors, and elegant designs.

Do you have options for room darkening curtains?

Yes, we offer room darkening curtains which are perfect for bedrooms and media rooms.

Can I find curtains suitable for a minimalist interior?

Absolutely, we have several minimalist designs that complement a clean and simple aesthetic.

What's the difference between drapes and curtains?

Drapes are typically made of thicker fabrics and are lined, offering more light control and privacy compared to curtains.

How do I maintain velvet curtains?

Velvet curtains should be carefully vacuumed and steam cleaned to maintain their texture and appearance.

Do you offer cordless curtain options for child safety?

Yes, we prioritize safety and offer a variety of cordless curtain options.

How can I achieve a layered curtain look?

Layering sheer curtains with heavier drapes can create a stylish and functional look.

Do you have sustainable or recycled fabric options?

Yes, we offer curtains made from sustainable and recycled materials as part of our eco-friendly range.

Can curtains be used as room dividers?

Yes, curtains are a versatile option for dividing spaces in a stylish and flexible manner.

Do you offer blackout liners for existing curtains?

Yes, we provide blackout liners that can be added to your existing curtains for improved light control.

How do I select curtains for large windows?

For large windows, consider multiple panels or wide-width curtains for adequate coverage and ease of use.

What are tie-up curtains?

Tie-up curtains are a style where the curtain can be tied up to various heights to control light and add a decorative touch.

Do you provide a warranty on your curtains and accessories?

Yes, we offer a warranty on our products, covering any manufacturing defects.

Can I find curtains that complement my Scandinavian-style decor?

Absolutely, we have curtains that fit well with the clean lines and neutral colors of Scandinavian decor.

How do I choose curtains for a small room to make it appear larger?

Select lighter colors and sheer fabrics to allow more light and create a sense of space.

Do you offer consultation for commercial properties?

Yes, we provide curtain consultation services for commercial properties including offices, hotels, and restaurants.

Can curtains improve the acoustics in a room?

Heavy fabrics can absorb sound, making them a good choice for improving room acoustics.

What maintenance is required for motorized curtains?

Motorized curtains require minimal maintenance, mostly involving battery replacement and occasional cleaning.

Do you have curtains that can be opened and closed with a remote?

Yes, our motorized curtains can be controlled remotely for convenience.

What are the best curtains for a rustic-style home?

Rustic-style homes benefit from natural fabrics like cotton and linen, in earth tones or simple patterns.

Do you offer any anti-microbial curtain options?

Yes, we offer curtains with anti-microbial properties, ideal for healthcare settings or homes.

Can I find energy-efficient curtains on your website?

Absolutely, our thermal and blackout curtains are designed for energy efficiency.

How do I select curtains for a room with low ceilings?

Choose curtains that can be hung high and fall to the floor to create an illusion of height.

Do you offer any curtains that reflect sunlight to keep rooms cool?

Yes, some of our curtains have reflective properties that help in keeping rooms cooler.

What are the best options for privacy in a bedroom?

We recommend blackout or heavier fabric curtains for maximum privacy in bedrooms.

How can I match my curtains with my furniture?

Consider the color, texture, and style of your furniture when selecting curtains to create a cohesive look.

Do you have curtains that are easy to remove and clean?

Yes, many of our curtains are designed for easy removal and cleaning.

Can I find curtains with geometric patterns?

Certainly, we offer a range of curtains with various geometric patterns and designs.

What options are available for sheer daylight curtains?

We offer a variety of sheer curtains that allow daylight to filter through while providing privacy.

Do you provide guidance on how to properly drape curtains?

Yes, we provide tips and guidance on draping styles to achieve the desired look.

Can I find curtains with a classic English design?

Yes, we have a selection of curtains that feature classic English designs and patterns.

What's the best way to clean silk curtains?

Silk curtains require delicate handling, often needing professional cleaning to maintain their quality.

Do you offer any contemporary curtain designs?

Yes, our range includes many contemporary designs that suit modern home aesthetics.

Can I request a specific design or pattern for my curtains?

We offer custom design services where you can request specific patterns or designs for your curtains.

What are your policies regarding sustainable and ethical manufacturing?

We are committed to sustainable and ethical manufacturing practices, ensuring our products are made responsibly.

How do I determine the best curtain weight for my needs?

The best curtain weight depends on your needs for light control, privacy, and insulation.

Do you offer any shabby chic curtain options?

Yes, we have shabby chic curtains that offer a vintage and romantic look.

Can curtains be used to make a ceiling appear higher?

Yes, hanging curtains closer to the ceiling can create the illusion of a higher ceiling.

What are the benefits of choosing natural fiber curtains?

Natural fiber curtains are eco-friendly, durable, and offer a unique aesthetic appeal.

Do you provide blackout solutions for existing sheer curtains?

Yes, we offer blackout solutions that can be added to existing sheer curtains for versatility.

How do I choose the right curtain texture for my living room?

Consider the overall feel of the room and the level of formality you want to achieve.

Do you have any curtains suitable for art deco style interiors?

Yes, our range includes curtains with bold patterns and rich colors suitable for art deco interiors.

What are grommet curtains?

Grommet curtains have metal rings at the top, which slide easily over a rod, offering a modern, clean look.

How can I ensure my curtains complement my wall art?

Choose curtains that either match or contrast with the colors in your wall art for a harmonious look.

Do you offer any curtains with floral patterns?

Yes, we have a selection of curtains with various floral patterns, from subtle to bold.

What's the best way to clean and maintain heavy drapes?

Heavy drapes often require vacuuming and professional cleaning to maintain their look and quality.

Can I find options for eco-friendly blackout curtains?

Yes, we offer eco-friendly blackout curtains made from sustainable materials